Which of the Following Statements About Communication Is Most Accurate?
A) The way you express your enjoyment of hockey games shows your basic attitude.
B) Attitude constantly changes while moods remain the same.
C) The majority of body language reflects attitudes and emotions.
D) An effective business letter should be sincere, direct, and impersonal.
A) Communication is a unidirectional process.
E) The sender composes a message and decodes it into symbols, words, gestures, or other signals.
A) The communication process to the receiver never conveys anything other than what the sender intended it to say.
D) Media is another name for channels of communication.
Let’s talk about the first four options; option A is not the correct answer because the way you express your enjoyment of hockey games does not show your basic attitude.
Option B is also not correct because attitude doesn’t change constantly, but mood changes, while option B says the opposite of this, so this can’t be the answer.
Option C looks like a true statement because the majority of the body language reflects attitude and emotions. Body language is a type of communication we use to express our thoughts and feelings without speaking verbally and using our hands, feet, eyes, face, etc.
Read Also: Interpersonal Communication Model
But before jumping to the conclusion, we must check with option D. It says an effective business letter should be sincere, direct, and impersonal. This statement is true but not entirely because business letters can be personal between colleagues working in different organizations. So the option D is not the correct answer.
So the correct answer is Option C. The majority of body language that reflects attitudes and emotions is the most accurate statement about communication.
Now let’s come to the other four options; Option A is communication is unidirectional or one-way. One-way communication means the message sent by the sender to the receiver, but nothing returned to the sender; it’s not true. Because this is half of the process, two-way communication is a complete communication, when the receiver responds to the sender’s message back.
Option B is when the sender forms a message and decodes it into symbols, words, and gestures, but it is not the sender who decodes the message; only the receiver decodes the message. So option B is not correct.
Option C is the communication process to the receiver never conveys anything other than what the sender intended it to say. But sometimes, the recipient doesn’t receive the exact message sent by the sender because of the communication barrier; this is also not a correct option.
Option D is media is another name for communication channels, which is true because media act as a channel between sender and the receiver. So this is the most accurate statement about communication.
Option D is the correct answer.